Stamps.com Reviews

Stamps.com has an overall rating of 4.5 based on 2 reviews. Customer feedback on Stamps.com is mixed: Stamps.com reviewers highlight positive aspects like convenient online postage, easy integration with e-commerce, time-saving features, which strongly appeal to small business owners, e-commerce sellers, frequent shippers. However, Stamps.com is often criticized for its monthly subscription fee, occasional technical issues, limited customer support hours.

4.5/5.0

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All Stamps.com Reviews (2)
orangekoala370
January 07, 2021
"Decent but has some issues ---"
It's pretty decent overall. I usually don’t handle the stamps anymore—our receptionist takes care of that. But today, I decided to print some and found an old address on the stamps I made. Like, what’s up with that? 1. Why is an address showing up on a stamp sheet? And 2. Where did that 8 Maplewood Ave address even come from? I double-checked our account and profile info, and our PO box is correct on both. Even our physical address is up to date. Just so you know, we haven’t been at the 8 Maplewood place for six years now. I searched high and low in our account software and can’t figure out where you’re getting that 8 Maplewood address from.
BrentParker
April 23, 2020
"Absolutely Awesome!"
My business sends out a ton of media mail (like music books). With USPS, we gotta haul the packages to the nearest post office. They don’t let you print media mail labels on their website. But with Stamps.com, we can print those labels, and the postal carrier comes to pick up the package and scans it right there. This really saves us a bunch of time and cash from all that driving back and forth and waiting in line! The other features from Stamps.com are fantastic too. I’ve told everyone we know about Stamps.com. We’ve included a photo below, but we’ve blocked out the owner’s address for privacy.
Stamps.com Q&A

Is stamps.com a scam or a legit company?

WandaPowell
May 16, 2019

“Totally legit! GREAT company. NO Hassel at all!”

How easy is it to get a hold of customer service at stamps.com?

CarlaLarson
May 16, 2019

“No problem at all! I absolutely LOVE this company! I will always stay with Stamps.com”

Are there other similar companies to stamps.com that are less expensive or better?

SeanBarnett
March 09, 2019

“Yes. SendPro is less expensive per month but you can only print on a printer purchased from them. Stamps.com is usable on a variety of ink jet, laser and thermal printers”

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